Which of the following is legal in making the offer to counsel a patient?

The legal framework surrounding pharmacy practice allows for various personnel within a pharmacy to engage in activities that promote patient counseling, as long as they do not directly provide counseling themselves unless they have the appropriate licensure. The option stating that three of the alternatives are legal reflects the permissibility for different roles within the pharmacy team to initiate the offer for counseling.

When a cashier, technician, or pharmacy intern asks a patient whether they want to speak to the pharmacist or have questions regarding their medication, they are performing a valuable service by guiding the patient toward professional counseling without directly engaging in the clinical decision-making or advice that is reserved for licensed pharmacists. This practice enhances patient safety and understanding of their medications.

By allowing individuals at various levels in the pharmacy to facilitate patient engagement with pharmacists, it aligns with the goals of promoting patient health literacy and ensuring that patients have the information needed to use their medications safely and effectively. Therefore, all three roles mentioned can appropriately make the initial offer to counsel, demonstrating a collaborative approach within the pharmacy team.